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Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35764
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I want to restore my computer to an earlier date

Customer Question

i want to restore my computer to an earlier date
Submitted: 3 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 months ago.

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

What is the issue with your computer that you need to restore it to an earlier date?

Is there any error or message?

Have you tried anything?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 3 months ago.

If you have a Windows computer, please try the following:

1. Click Start->All programs (or All apps)->Accessories->System Tools->System Restore, then the System Restore window should open.

; (Or you can press at the same time the two keys Windows logo and R on the keyboard, then type rstrui then click OK, then the System Restore window should open.)

2. Then select the option Choose a different restore point at bottom, if shown. Then click on Next, and restore the computer to any date before this issue first occurred, and check.

- If there is still any issue, please answer all my questions in my previous reply above, so I can troubleshoot the issue further.

Please reply at the box below to continue. Thank you,