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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can no longer login on my facebook page and face book tech

Customer Question

I can no longer login on my facebook page and face book tech with a heavy axcent told me that I had be hacked and it would cost 300.00 to fix the problem. I am 73 and was leary that I was being ID hacked and stopped all commications with them, as I was not sure I was talking to a real face book tech. Can you all help me, as I have taught myself everything that I know about computers, as I can not afford to go to a class? Sincerely, Jo I have a Dell desk top computer windows 7.
Submitted: 9 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Do not follow that voice.

Is there any error or message when logging in your facebook?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 9 months ago.

Please stay with me on this web page.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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