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Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?
Note: - Please reply using the box below.
Please answer my above question so that i can help you better.
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While you are in the blank screen after login press ctrl + alt + del keys and then select task manger from the list.
See if you can open task manager.Let me know
I am not sure why you are asking for refund because i just started providing you instructions to fix the issue you are facing.
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