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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 30098
Experience:  Over 20 years of consulting to the IT industry
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I have received notice in the form of panel across my

Customer Question

I have received notice in the form of panel across my monitor with printing in bright pink telling me my files are encrypted. It gives several address to contact to clear the encryotion. the address start with http://. Should I do this?
Submitted: 28 days ago.
Category: Computer
Expert:  Richard replied 28 days ago.

Hi there and welcome

Do not do this Carol, it is a scam.

Can you close the window please, then re-open it and tell me if the message is gone.

Please let me know

Expert:  Richard replied 28 days ago.

I made a request to call you if it is easier? Else please reply here, this is no problem