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Could you please provide the full model of the Toshiba satellite 850L which you can find on the bottom of the laptop also Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?
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If you have trouble finding the model or serial number please use this link : - http://support.toshiba.com/sscontent?contentId=4007069
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
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