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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 30253
Experience:  Over 20 years of consulting to the IT industry
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I forgot my password for can you assist

Customer Question

i forgot my password ********@******.*** can you assist
Submitted: 1 month ago.
Category: Computer
Expert:  Jerry Hannell replied 1 month ago.

Hello sir/madam, I would like to help you, please let me know when you are ready.

Expert:  Richard replied 1 month ago.

Hi there and welcome

Please use my link below and follow the steps to reset your password

I did see you tried to reset your password ***** it was not clear if you used this link

Do this and tell me exactly where you get stuck when doing this please.