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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The screen is frozen at the WINDOWS screen, lenovo n80r9,

Customer Question

the screen is frozen at the WINDOWS screen
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: lenovo n80r9
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no just how to un freeze or fix this windows error
Submitted: 1 month ago.
Category: Computer
Expert:  technicalcat replied 1 month ago.

Hello, and thank you for using this service.

Sorry to hear you are having trouble. I will help you now.

What is the exact model of this computer?

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