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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I CAN NOT RECEIVE EMAILS, YAHOO.COM, NO I HAVE NOT, I JUST

Customer Question

I CAN NOT RECEIVE EMAILS
JA: Just to clarify, what email service provider are you using?
Customer: YAHOO.COM
JA: Have you installed any updates recently?
Customer: NO I HAVE NOT
JA: Anything else you want the computer expert to know before I connect you?
Customer: I JUST STOP FROM RECEIVING Emails
Submitted: 2 months ago.
Category: Computer
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 2 months ago.

In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?

What device are you on that you noticed the emails stopping? Computer, phone, tablet, all etc?

Expert:  Isaac Franklin replied 2 months ago.

Here is how our site works. Due to thousands of types of computers, software, errors, email types, devices, Operating

Systems, etc. We need to communicate back and forth here in written method to verify the exact issue and resolve it.

If We open it up to other experts, use remote support method, clock out for the day etc. you will be aware of it.

Please continue to communicate until the issue is resolved or leave a time when you will be open to troubleshooting

to continue.

~Franklin