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Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 15775
Experience:  CISCO certified, Microsoft proficient, computing expert.
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I have clarion Vx506au installed 31/3/2016, Mobile Audio

Customer Question

Hello, I have clarion Vx506au installed 31/3/2016, Mobile Audio Moorooka Brisbane, Nissan Altima 2015/16 model. Since install, intermittent probs with Huawei gr5 and iPhone s on activation. seems to pair ok and both mobs show "dialling" on screen BUT no audio.. Sometimes works mostly not.. At times, I have to stop car and reactivate..this doesn't always work.. $1700 and I'm most dissatisfied..installer today says bring in AGAIN..so he can try different phones.. I've done that.. Any advice on clarion/nissanaltima issues, eg software would be appreciated..Use of this connectivity is extremely, extremely medically important to myself. Thank you, ***** ***** mob(###) ###-#### email***@******.***. or..***@******.***
Submitted: 2 months ago.
Category: Computer
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

There was new and improved software released on 9/6/2016 for the Vx506au

Expert:  Pete replied 2 months ago.

Try downloading and installing it from the following link and let me know if it improves the performance for you:

http://www.clarion.com/au/en/user-support/software/VX506AU/index.html

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Pete.

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