I'm sorry about the issue. Did you purchase Microsoft Office / Word / Excel somewhere previously?
What's your Microsoft Office / Word / Excel software version, such as 2003, 2007, 2010, 2013, etc.?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Also, besides losing Excel / Word programs, did you lose anything else after updating to Windows 10?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,