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Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Is the mouse that sticks, a ball mouse (with a ball on the underside showing through a hatch) or an optical mouse (with a red light or lights on the underside) ?
OK. An optical mouse.
Unless you are using it on a very non-reflective surface, it ought to be working as far as the optical/lights tracking is concerned.
How new is the Logitech optical wireless mouse (and corresponding USB plugin) ?
I'm sorry - I had my attention diverted.
I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.
Has it ever worked properly?
Are you using it on an unusual surface?
How recently did the problem with the mouse occur?
Does the mouse run off the same USB dongle as the keyboard? (i.e. is the keyboard a part of the wireless-keyboard-and-mouse package as it was bought/delivered/installed by you?)
Is the keyboard wireless too, or not, please?
Well, then. If the keyboard is wireless too, and there is no USB dongle, then could you tell me what the model # is, of either keyboard or mouse, please?
If the keyboard is wireless too, and there is no USB dongle, then could you tell me what the model # is, of either keyboard or mouse, please?
If they are both working through Bluetooth (keyboard and mouse) but one does not have a problem, then the mouse may be going bad, simply.
If under warranty report it to Logitech and have them fix/replace it under warranty.
If not under warranty, Logitech isn't hot on repairing out-of-warranty, a mouse is cheap, replacing the mouse would be in order.
That's the best I can offer at this point. I think it's fairly accurate, from the data I have.