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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to open my accout for the new security I

Customer Question

I am trying to open my accout for the new security I purchased. Lhad a password ***** when I ordered the package but it doesn.t work now.
JA: When did you last reset your username and password?
Customer: I've been trying for the last half hour. The last password ***** set 6 months ago.
JA: Have you installed any updates recently?
Customer: I just purchased order ####-##-####
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just want to get it done.
Submitted: 7 months ago.
Category: Computer
Expert:  Byron replied 7 months ago.

Hi. My name is***** your for your question and the opportunity to assist.

Can you tell me which package you purchased?

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