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Russell H.
Russell H., Computer Systems Expert
Category: Computer
Satisfied Customers: 9545
Experience:  13+ years experience
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Im trying to hook up my wireless router model RT-N12 to my

Customer Question

im trying to hook up my wireless router model RT-N12 to my macbook air and the other computers we use, but all of our computers are macs and we have no ethernet connection capabilities
JA: Just to clarify, how old is your MacBook Air and what operating system are you running?
Customer: i bought it in February 2016 and am running Yosemite 10.10.5
JA: Have you installed any updates recently?
Customer: not in the last couple of weeks
JA: Anything else you want the computer expert to know before I connect you?
Customer: we live in Thailand
Submitted: 2 months ago.
Category: Computer
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What version of MAC OS X is on your computers? is the first question to ask.

Can you connect by wireless? or do your computers lack wireless capability?

If they lack wireless capability, it can be added to them with a small USB adapter. Ask me for specifics, if you are interested.

If they have wireless capability, then what is preventing you from connecting them to the wireless router?

Do you need the procedure for wireless connecting? if so, please let me know the MAC OS X version on the computer(s) involved, and I will provide instructions.

If you have the procedure, but need details, or have reached the point of not being able to make the procedure work, let me know what point that is, and I will help you past the problem.

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