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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 17889
Experience:  5 years as Network Admin, 10+ years of IT support
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Trying to reset my password on my Kindle. Tonight, No tried

Customer Question

Trying to reset my password ***** my Kindle.
JA: When did you last reset your username and password?
Customer: Tonight
JA: Have you installed any updates recently?
Customer: No tried but couldn't get it D.L.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Can't retrieve any of my E=books. now.
Submitted: 8 months ago.
Category: Computer
Expert:  Josh replied 8 months ago.

Hi!

Which password ***** you need help with? Amazon or Wi-Fi?

Customer: replied 8 months ago.
Amazon
Expert:  Josh replied 8 months ago.

Click here: http://amzn.to/2cfnrzE

Follow the prompts to reset your password. Please let me know if you are having any issues

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 8 months ago.
My Kindle password ***** not work for me to access my Ebooks
Customer: replied 8 months ago.
Can you fix my Kindle password ***** Wi-Fi?
Expert:  Josh replied 8 months ago.

I understand. You will need to reset your Amazon password ***** order to access your books.

Click here: http://amzn.to/2cfnrzE Follow the prompts to reset your password. Please let me know if you are having any issues If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.
Expert:  Josh replied 8 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 8 months ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.