For Online Computer Support, Ask a Computer Technician
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
1. Visit the AOL My Account enter your Username or Email and Password, and click Sign In.
2. Answer your Account Security Question and click Continue.
3. Under Service Options, click Manage My Subscriptions.
Choose remove computer for the old one and then>
Choose add new computer.
Let me know how it goes please...