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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When making call, I cannot be heard, altho previous calls

Customer Question

When making call, I cannot be heard, altho previous calls were fine. checked microphone setting. 3 options. which one should be on?
JA: What kind of computer do you have?
Customer: HP laptop
JA: Have you installed any updates recently?
Customer: Well, no but yes... had computer reworked after an incident. so, not update exactly but computer was cleaned and reinstalled
JA: Anything else you want the computer expert to know before I connect you?
Customer: I'm a computer idiot. 66 yr old mother. not tech savvy so.. you do the math
Submitted: 2 months ago.
Category: Computer
Expert:  Bhavik Joshi replied 2 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.