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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Hotmail account is hacked. I have changed password but

Customer Question

My Hotmail account is hacked. I have changed password ***** still I am not receiving mail sent to me on my Hotmail account. Probably hacker is running it parallel. So I want to suspend the account for the time being.
JA: How long have you had this issue with your Hotmail account?
Customer: last 10 days.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Jason Jones replied 1 month ago.

I am the person that will be helping you today.

Just to be clear, if you send yourself a test email, it doesn't come through?

I will be standing by, looking forward to your response.

Thank you,