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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 30137
Experience:  Over 20 years of consulting to the IT industry
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I just updated to an air pad 2 and ver 400 e mails showed

Customer Question

I just updated to an air pad 2 and ver 400 e mails showed up. I deleted them all, within a short period they were back. I have done this about three times with no success. I went to Verizon and they said it was a Juno problem. Can you help?
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you hold the home and power buttons on the iPad for about 10 seconds until you see the apple logo then release.

Let the iPad restart and when it has, tell me if you still have the issue please.

Customer: replied 1 month ago.
Did not work
Expert:  Richard replied 1 month ago.


Can you please go to settings, Mail, and press on your mail account, then press Delete Account

Once done, repeat the procedure we just did to restart, go to Settings, Mail, add the account back again and tell me how it now functions please

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