I'm sorry about the issue. Did you receive any email with instructions?
Please reply at the box below. Thank you,
On your Acer computer, please click on the Norton website below:
, then there, sign in with your email address and your Norton account password. Then there, you can download and install your Norton protection program on your Acer computer.
; there, first, you can also manage / remove the HP computer, if it's shown.
; (Note: If you do not remember your Norton account password, then use the option "Forgot your password" at the above website first, then try again.)
Please reply at the box below to continue. Thank you,