Are you signing into your computer with a Microsoft account?
What is the email address?
Are you able to sign into that AOL account? If no, do you still have access to the phone number ending in 24?
I can on my phone
I just sent a code to your aol account.
What is the code that you should receive in the next 5-60 seconds?
I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.
Please send info to my phone as I cannot sign into my laptop
I can have a code sent to your email on your phone but it does expire so please let know when you are available
Ok send more
I have sent a code to your AOL email. Please provide it here
I was able to sign in one time then I couldn't sign in the next time.
I was able to sign in one time then I couldn't sign in the next time. I have already paid for support.
I sent a code to your AOL account and it expires. This is the first time that I have heard back from you in 3 days.
Please respond back here when you are at the computer