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Andy
Andy, Computer Consultant
Category: Computer
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I downloaded microsoft 10 on my HP computer. Everything

Customer Question

I downloaded microsoft 10 on my HP computer. Everything seems to work, except I can not get on my internet, I have an internet button which I push on I have the correct sign on
and password, but it keeps saying one or more network protocols are missing.
Submitted: 8 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 8 months ago.

Hi,

I'm sorry about the issue. When did you download Windows 10?

What windows version did your computer have previously?

It looks like windows 10 was corrupted during installation. Have you tried going back to your previous windows version?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 8 months ago.

Please stay with me on this web page. Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,