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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am unable to install internet explorer nor sp1 despite

Customer Question

I am unable to install internet explorer nor sp1 despite numerous "fixes"
Submitted: 3 months ago.
Category: Computer
Expert:  technicalcat replied 3 months ago.

Hello Thomas,

Sorry to hear you are having trouble. I will help you now.

Please give me more details on this computer. Do you know which Windows you are running? Vista, 7, 8, or 10?

Customer: replied 3 months ago.
7
Expert:  technicalcat replied 3 months ago.

OK. Thanks. Please tell me more about what's going on with your Internet Explorer and updates. Are you not able to run Internet Explorer, or are you just trying to update it?

Expert:  technicalcat replied 3 months ago.

Thanks for the remote request. This would be the fastest and easiest way to solve the problem. Unfortunately, it seems there was a payment problem, but if you can clear that up with billing, just let me know and I'll send you another remote request, or the site will, and I will then connect to you and fix while you watch and communicate with me.