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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I sent ALL MY ENTIRE e-mail to the TRASH in ERROR. I Have

Customer Question

I sent ALL MY ENTIRE e-mail to the TRASH in ERROR. I Have important Incoming and outgoing mail, which are Very important e-mail from Doctors, Lawyers, etc.
JA: What kind of computer do you have?
Customer: I Need to get All my e-mails Reinstated ASAP
JA: Have you installed any updates recently?
Customer: no. I accidental thought I was ONLY DELETING ALL PROMOTIONS to the TRASH, but in Error I was in PRIMARY Folder.
JA: Anything else you want the computer expert to know before I connect you?
Customer: My Computer is a HP Pavilion dv6 notebook PC
Submitted: 5 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 5 months ago.

Hi,

I'm sorry about the issue. Are your email messages currently showing in Trash?

Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 5 months ago.

If the email messages are in Trash, what happens when you try to restore or move them to Inbox?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,