I'm sorry about the issue. Does this issue occur every time you access the MapQuest website?
Is there also any issue when accessing any other website?
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This is a one-time support session per your request. It looks like your computer might have virus. Can I connect remotely to your computer and fix this issue directly on your computer for you?
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OK. I can provide written instructions. Can you please answer my questions first, so I can troubleshoot the issue for you:
Does this issue occur every time you access the MapQuest website?
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1. Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
Close the malicious window or tab.
3. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.