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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 370
Experience:  Technical Support Coach at Liberty Tax Service
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I have a Lenovo yoga 700, this ran out of battery yesterday

Customer Question

I have a Lenovo yoga 700, this ran out of battery yesterday whilst in use and will now not turn on after charging for 12 hours
Submitted: 2 months ago.
Category: Computer
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 2 months ago.

1) Remove the battery and unplug the laptop.

2) With all power removed, hold down the power button for 30 seconds (discharge the caps)

3) Plug in the laptop WITHOUT the battery.

4) Attempt to power on the laptop.

Please update me with results and we will go from there.

If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.
~Franklin

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