Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?
You never responded about what operating system you have. I cannot automatically tell what type of devices you are on with these issues
due to you entering other for both browser and os. I will assume you have windows for now, but i need a reply to troubleshoot with you.
Method 1: Run fixit:
Diagnose and repair Windows File and Folder Problems automatically
Method 2: Delete files using Disk Cleanup:
Refer to the following link:
Method 3: Remove files from Recycle Bin:
Method 4:Scan for Malware:
This error can also be caused if you have a malware infection. Open your anti-virus software and run a scan to detect and remove any detected malware. If you don't have an anti-virus program on your computer you can use the Microsoft Safety Scanner. To download and run the Microsoft Safety Scanner, follow these steps:
a) Go to theMicrosoft Safety Scanner site at: http://www.microsoft.com/security/scanner/en-us/default.aspx
b) ClickDownload Now.
c) If prompted, clickRun. Follow the on-screen instructions to download and install the Microsoft Safety Scanner. When prompted, add a shortcut to the Microsoft Safety Scanner to your desktop.
d) From your desktop, double click theMicrosoft Safety Scanner icon. When the Microsoft Safety Scanner program launches, clickScan Type, then click Full Scan, then click next.
e) After the scan is complete, remove all detected malware entries, and try to installWindows Updates again.
Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.
If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.~Franklin