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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16024
Experience:  5 years as Network Admin, 10+ years of IT support
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Internet/mail - I get only a half page. has lasted 2 days

Customer Question

internet/mail - I get only a half page. has lasted 2 days and several rebooting. How to get full page?
Submitted: 2 months ago.
Category: Computer
Expert:  Josh replied 2 months ago.

Hi!

Which browser are you using? Internet Explorer, Firefox, or Chrome?

Customer: replied 2 months ago.
internet Explorer
Expert:  Josh replied 2 months ago.

Which operating system do you have? Windows XP, Vista, 7, 8, or 10?

Customer: replied 2 months ago.
Windows xp
Expert:  Josh replied 2 months ago.

Exit ALL Internet Explorer windows(You MUST include this window as well) If you have any windows open then it will not allow you to complete the process.

Click on START then click on RUN

Type in inetcpl.cpl then press enter

The Internet Options dialog box appears

Click the Advanced tab.

Under Reset Internet Explorer settings, click Reset. Then click Reset again.

When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.

Start Internet Explorer again and try again.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 2 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.