Hi there Don and welcome
Exactly what are you trying to load the SD card into? Your computer and read it? A Camera? Or some other type of device?
Please let me know
And you are importing photos from the SD card but it never completes this?
If so, how long have you allowed it?
And if you view the card directly via windows file manager, can you see the photos on it?
ok, just to be sure have you restarted the computer?
And within which internet browser are you doing this?
Let me know the results please
Ok, if you put a different SD card into the computer, does it also do it with this?
When did the problem start?
And which version of windows are you using?
which version of windows are you using?
We will do a restore to undo the upgrade as this has likely caused the issue.
To do this, close all programs.Press the windows key + X and click on Control Panelclick System and SecurityThen click on SystemThen System ProtectionThen System restoreChoose a date before this problem occurred. Let it complete and tell me if it now functions correctly please
You need to press the windows key and X, the windows key is the one to the left of ALT
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.