Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Do you have the video on the computer which you want to put it back on youtube?
Phone call is an additional service do you want me to send you a phone call request.
Phone call offer sent.
we can continue the chat session which you have opted for.