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Hello,I am the person that will be helping you today.
May I ask for an example of how they are "in computer code"? If you wish, I can start a secure remote assistance session with you and fix this problem.
I will be standing by, looking forward to your response.
Thank you for the update. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.
After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.