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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just got the new anniversary update and the screen has

Customer Question

I just got the new anniversary update and the screen has been black with the little circle sit just like it was going to log on screen but it has been over 1.5 hours now
JA: Have you tried having password ***** directions emailed to you?
Customer: No place to type anything in
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  Cody replied 1 month ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 month ago.

Is this a Windows or Mac? and what model is it?

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