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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My aol will not connect -- goes half a bar and that's it.

Customer Question

My aol will not connect -- goes half a bar and that's it. Most frustrating. How much are you charging to take care of the issue?
JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.
Customer: Do you understand this issue - and worked with it before ?
JA: How long have you had this issue with your A.O.L. account?
Customer: 3 weeks -- ever since I moved up from NC to PA. I travel back and forth for work. In PA now
JA: Have you installed any updates recently?
Customer: This is new computer and was working well in NC but have not installed anything that I remember in the 2 weeks I've been in PA
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Computer
Expert:  Isaac Franklin replied 3 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 3 months ago.

In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?

How are you trying to access aol? With the aol desktop/application, thru Firefox, chrome, IE browser etc?