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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need help w power point 2013

Customer Question

I need help w power point 2013
Submitted: 3 months ago.
Category: Computer
Expert:  Jason Jones replied 3 months ago.

Hello,
I am the person that will be helping you today.

How may I help you today?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 3 months ago.
How well do you know how to use Power point 2013
Expert:  Jason Jones replied 3 months ago.

Is that your question? I am know it very well.

Customer: replied 3 months ago.
are you available to work now ?
Expert:  Jason Jones replied 3 months ago.

I am here. I will be here for the next 12 hours.

Yes, I am available now.

Customer: replied 3 months ago.
can you skype this session
Expert:  Jason Jones replied 3 months ago.

No, I don't Skype sessions. If you wish, I can start a Secure Remote Assistance Session with you, which will allow me to share your screen and chat with you.

Customer: replied 3 months ago.
If you remote view will you be able to hear a video that has some instructions on it?
Expert:  Jason Jones replied 3 months ago.

Yes

Customer: replied 3 months ago.
Thats the only way I can explain what I need done.Thanks for the response
Expert:  Jason Jones replied 3 months ago.

Okay, that's good news. Do you want to do the remote?

Customer: replied 3 months ago.
No, the remote will not allow me to explain what I need done.
Expert:  Jason Jones replied 3 months ago.

You asked if I could hear the audio from the video on your computer. I said, "Yes". Then you said, "Thats the only way I can explain...". I took that as a good thing.

"How" will it not allow YOU to explain to ME what is needed?

Customer: replied 3 months ago.
You answered me " No"You could not hear what was playing on the video. If you can't hear the instuctions, you will not know exactly what I want.Look at your earlier response, you answered it " No"
Expert:  Jason Jones replied 3 months ago.

It shows yes for me. I recall entering no, deleting it, and then typing. Refresh the page and you will see the update.

I am not here to debate what I meant to say.

Customer: replied 3 months ago.
I agree, cancel this request...by the way your first answer was "No" that is what I read. I have refreshed the screen and I see your revised answer, but we are having a hard time communicating so I do not want to proceed.Thank you for you time.
Expert:  Jason Jones replied 3 months ago.

Good day.

Expert:  Jason Jones replied 3 months ago.

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