Hi! My name is ***** ***** I will be assisting you. Let's get started!
What account are you referring to?
In this case, you will need to call Exede at 1-***-***-**** and explain your issue to them so they can fix it.
If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.
I am sorry that you feel that way. I have provided you with the way to resolve your issue.
Okay, thank you.