Hello! My name is ***** ***** I will be helping you today. Can you please tell me what version of the Hallmark Card Studio software you are running?
Hi. I'm a little confused by what Hallmark told you. They said, "You know the reason why [their] program is being shut down"? That doesn't sound right.
What version of Windows (or is it even Windows) are you running? Is it compatible with the Hallmark software? You can't just install whatever on whatever.