Hi, I'm Robert and I'll be helping you with your computer question.
after you click ok does the computer continue to operate normally ?
ok the error seems to be a program attempting to register itself or part of itself but it is corrupted and can not do it. Unless you have noticed anything else not working it is quite possibly something you never use or don't want or even a piece of a virus that was stopped by anti virus.
If it just started recently you might be able to get rid of it by doing a system restore to a time before it started ( instructions below )
or you can see if you can find the program that it tossing it up.
to do that hold the windows logo key down and press R
in the run box type
under the services tab
CHECK THE BOX TO HIDE ALL MICROSOFT SERVICES
then you can uncheck any or all of the remaining boxes.
under the startup tab
either uncheck everything or click the blue link to the task manager startup
if the link then on each startup item
right click it and select disable
click ok on the original window and let the computer reboot
those services and startup programs will not run next time you turn the computer on. If it fixes the problem you can put them back till you find the one that caused the problem or just leave them off most will re start themselves when you use the program they come from
or if you want to do something a little bit easier try just running the system restore as below
System restore instructions - windows 7 8 10
hold the windows logo key and hit Rin the box that appears type
select restore to an earlier date.
Under the "suggested restore" which is usually not old enough to help is a link for "OTHER RESTORE POINTS"click that if the suggested ones are not BEFORE THE PROBLEM STARTED
choose a date from the calendar that is BEFORE you experienced the problem
hit ok / restore
the computer will start to shut down
a restoring settings box will appear with a status bar
when it finishes your computer will restart with the same settings it had on the date you restored to. your data will not be affected.
It is not perfect. But it fixes a lot of things.
either of the solutions above should fix the problem
But if they seem complicated to you and you are willing to pay a little bit extra i can get you my phone number and log in remotely to fix it for you. But probably not till tomorrow. I have put up an offer to do so. But it is totally up to you if you take it. I would be at least starting out by doing exactly what i suggested in the last post.
I just ask that you please give me an excellent rating if it does work as that is the only way that i can receive any credit for my work from this website.
Either way. The system restore is reversible and it might fix the problem
But as you say it probably is carbonite so they should be able to sort it out for you.