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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I haven't used by gateway computer in quite a while and

Customer Question

I haven't used by gateway computer in quite a while and can't remember password. I don't have disk or usb. What should I do?
JA: What's the make and model of your computer? Have you had problems with the USB port in the past?
Customer: No. But I don't have anythinging to pu into the port.
JA: Have you installed any updates recently?
Customer: None
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.
Submitted: 3 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 months ago.

Hi,

I'm sorry about the issue. Does your Gateway computer have Windows XP, Vista, or 7 or 8 or 10?

Is it okay to reset the computer fresh, so you can re-set it up fresh, like brand-new, with a new password ***** want?

Please reply at the box below. Thank you,

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