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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Frontier secure changed my password and I cannot get into my

Customer Question

frontier secure changed my password ***** I cannot get into my emails? How do I get frontier secure to get it for me?
JA: When did you last reset your username and password?
Customer: About one week ago
JA: Have you installed any updates recently?
Customer: not that I recall?
JA: Anything else you want the computer expert to know before I connect you?
Customer: my computer keeps freezing Up.
Submitted: 1 month ago.
Category: Computer
Expert:  Tim replied 1 month ago.

Hey there, I'm Tim and Will be assisting you, sorry your having issues. Chances are Frontieer did not the change the password, but that it was entered in wrong 3 times, when this happens it locks out the account (easy to do, caps lock on something)

Expert:  Tim replied 1 month ago.

by frontier are you refering to your ISP - internet service provider or something else?