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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a Verizon Ellipsis Jetpack that indicates that I am

Customer Question

I have a Verizon Ellipsis Jetpack that indicates that I am connected , but I can not open any browser .
JA: Have you tested the connections by doing a ping utility test?
Customer: I have never done this before .
JA: Have you installed any updates recently?
Customer: None that I am aware of .
JA: Anything else you want the computer expert to know before I connect you?
Customer: Email on my smartphone and laptop were not sending well on this Saturday past . The smartphone is OK now as of Sunday . My laptop will not Connect .
Submitted: 1 month ago.
Category: Computer
Expert:  Cody replied 1 month ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 month ago.

go to the start menu --> search cmd --> open this up and type in ping --> enter

What do you get back for results?

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