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Okay, so it sounds like you need to roll back some updates.
Did you have Windows 8? Or windows 7? or windows 10?
do you know if you have a recovery drive (partition)?
Now that you have a black screen and can not get to windows, you have to use bootable media.
Such as the recovery disc, or recovery USB, or recovery partition.
You can create a recovery media, but you have to use another computer, and have a USB drive with 8GB available.
Do you have a USB drive?
It is quite a process to recover from a botched update.
Especially if you dont already have a recovery drive and you need to create one.
lenovo might have a recovery partition.......please allow me just a minute or two to check.
This would save you a BIG step.
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Nope, Lenovo did not put a recovery partition on that computer.
You have to either get a recovery media from Lenovo, and they mail one to you.
you can create one.
Here is the full instructions
okay......but it does have to be erased, and blank to use it
The goal here is to put the recovery files on the USB, putting that USB in the problem computer, and then boot the problem computer FROM the USB
can you see the full instructions?
Here is the link to Lenovos version of how to do this.
The full instruction i showed you are fro microsoft. While they are still valid, they are not as specific. Use the above link to follow instead.
Yes, i know......just do it.
It creates a recovery media for ANY windows 10 computer.
yeah, it takes awhile to copy and create.
Once its doen. you take it out, and put it in the problem computer and then BOOT from it.
You may have to change the boot order in the BIOS. to boot from USB instead of the hard drive.
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no, you want to use the restor emedia to use a restore point, which will restore the machine back before the updates.
any time an update is about to run, a restore point is created.....as a precaution.
But because the machine wont boot, you have to use a bootable tool to roll it back and use the restore point.
Its is an option when you boot the recovery media on the problem computer.
29GB USb is a different format, and are considered HIGH CAPACITY, not just normal capacity.
i dont think you need a 16 GB anyways.
8GB is enough.
Anyways......you can order one from Lenovo (should be free) and get one in the mail.
That way you dont have to sacrifice one of your USB drives.
They will probably send you a DVD disc.
You can request a recovery disc from Lenovo Here:
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