How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

How to install an operating system on my hard dis with a

Customer Question

How to install an operating system on my hard dis with a blank screen
Submitted: 3 months ago.
Category: Computer
Customer: replied 3 months ago.
My laptop with a blank screen ( back screen) tells me to install a operating system on my hard disc. So how to that?
Customer: replied 3 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 3 months ago.
Live phone call
Expert:  Byron replied 3 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

With you laptop turned on, place your Windows installation disk in the CD/DVD drive and close the

tray. Hold down the power button to turn the laptop off.

Turn the laptop back on and start tapping the F9 key. A menu should appear allowing

you to select the CD/DVD drive as a boot option. Select it and press Enter and the Windows

installation should begin.

Customer: replied 3 months ago.
My apologize Byron for my spellings made my questions difficult to understand, however I will try this suggestion. I am too far from my laptop for now and might be for a few days too. Yet I want to be home now to try. I know it will work. Your advice differ from other tech''s
I'll let you know what happen.Thank you.
Expert:  Byron replied 3 months ago.

OK. Thank you for the update.