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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 727
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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Tried voting for America's Got Talent with no success and

Customer Question

Tried voting for America's Got Talent with no success and haven't gotten an email since.
Submitted: 3 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 3 months ago.

Hello, and Thank You for choosing JustAnswer.com
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 3 months ago.

its only open for 24 hours.

Its getting very close to the cut off point.

Expert:  Quiksilver07070 replied 3 months ago.

How are you trying to vote?

There are several different methods.

Expert:  Quiksilver07070 replied 3 months ago.

I just checked, and Voting is now closed, and wont reopen for 6 more days.

.

If you did not get an email yet?......Did you check your spam folder in your email account?

Customer: replied 3 months ago.
Nothing in spam folder
Expert:  Quiksilver07070 replied 3 months ago.

i dont think agt is going to email you.

you use your email to login and cast your vote.

Expert:  Quiksilver07070 replied 3 months ago.

but voting is closed now.

you only have a small window of time to vote, if you dont vote during that time......then you cant vote anymore.

Expert:  Quiksilver07070 replied 3 months ago.

But there will be another vote next week, begining on tuesday. 09/06/2016

Customer: replied 3 months ago.
Don't care about aft, not getting emails since 1050 last night do you understand now?
Expert:  Quiksilver07070 replied 3 months ago.

So, its really got nothign to even do with AGT......and the problem really is that your email isnt working.....and you have not gotten any emails since last night at 10:50 pm

Yes?

Customer: replied 3 months ago.
Expert:  Quiksilver07070 replied 3 months ago.

OKay.....can you SEND emails?

Expert:  Quiksilver07070 replied 3 months ago.

what email service are you using?

Gmail?

Yahoo?
Hotmail?

or a custom domain, that is like for your job, like joesplumbing.com ?

Expert:  Quiksilver07070 replied 3 months ago.

Im struggling to help you, without more information.

There could literally be hundreds of different reasons, and the computer troubleshooting process is a logical process of elimination, using deduction and association.

But, unless i have access to the problem computer, i have to rely on you to give me the necessary information, and even perform tasks to get the proper outcome.

Customer: replied 3 months ago.
Ok here's what info I can give you I use gmail,seems like it stopped last night and that's it
Expert:  Quiksilver07070 replied 3 months ago.

seems like?

What makes you think it stopped working?

IM not trying to be facetious, just trying to get tothe bottom of the issue.

Expert:  Quiksilver07070 replied 3 months ago.

can i send you a test email?

what is your address?

Customer: replied 3 months ago.
Because I am getting audible notifications of incoming emails but none are coming to my inbox which
I have said before. If you or another of your cohorts are incapable is of assisting me cancel this request and make no attempt to bill me for your lack of ability
Expert:  Quiksilver07070 replied 3 months ago.

no need to be upset Mark, I want to help you.

I have to ask questions, to get to the issue.

How about we have a remote session?

That way i can connect to your computer and see for myself what the problem is.

Let me knwo when you are ready, as you have to click on a link and install a little applet to allow the connection.