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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Subscribed to aol computer checkup two days ago. In the

Customer Question

Subscribed to aol computer checkup two days ago. In the download process recieved a message to try later. I want to download the checkup or cancel the order.
JA: How long have you had this issue with your A.O.L. account?
Customer: Too Long
JA: What troubleshooting have you tried?
Customer: very little.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I need the download but ak frustrated and willing to cancel the whole thing.
Submitted: 6 months ago.
Category: Computer
Expert:  Isaac Franklin replied 6 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 6 months ago.

In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?

What browser were you using? Firefox, Chrome, IE, Safari etc?

~FRanklin

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