Hi, my name is ***** ***** welcome to JustAnswer!
First, let me ask you, do you think you have a virus because of the phone calls you received?
You seem to be aware from your computer at the moment so I'll just leave an answer for you.
I can assure you that the calls you received are not legitimate. This is a well-known scam that is going around, where people are receiving cold calls saying that their computer has a virus and that if they don't pay a certain amount of money, or purchase a support plan, that they're going to have a serious problem with their computer. It's a total scam. No one is monitoring your computer or knows if it has a virus.
I talk to people regularly who receive these calls and I can assure you that it's just an attempt to take advantage of you and get money from you. If you receive another call like this, I'd advise you to either not answer the phone or simply tell them that you're not interested. But under no circumstances should you let them connect to your computer or should you give them any payment information.
If you have any other questions on this just let me know and I'll help you out in any way that I can.
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