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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Idk norton aint gittn it tho last few days i have had

Customer Question

idk norton aint gittn it tho last few days i have had intruder alerts and operation timed out while playing Dragons of Atlantis
JA: How long has this been going on?
Customer: 4 days not long after i did a live update
JA: What troubleshooting have you tried?
Customer: all i have to my knowledge the windows, the norton, the mcafee
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: win 6.9 and H/P Slimline
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: 8 y/o but ran great till lately
Submitted: 3 months ago.
Category: Computer
Expert:  John replied 3 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 3 months ago.

I am not clear about the issue you are facing with Norton so could you please answer the below questions.

Do you mean Norton anti-virus is not working after the intruder alert?

Do you know which version of Norton is installed in the PC?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 3 months ago.
can't aford it man and how does free cost $5?
Expert:  John replied 3 months ago.

I am not sure about the billing/charges i am just a expert who helps customers to fix the issues on their computer.

The amount you already paid can be viewed in your My Account payment history.

To know more about payment and details you can contact customer service using this link : - http://ww2.justanswer.com/phone?category_id=160

Expert:  John replied 3 months ago.

Sir/Ma'am please let me know whether you wish to continue with our tech support or not.

Sincerely,

John