How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have an ASUS S550C and I turn on the computer and all I

Customer Question

Hello I have an ASUS S550C and I turn on the computer and all I receive is a black screen
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: s500c series
JA: What troubleshooting have you tried?
Customer: removing the battery
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: i'm gathering more information from the owner of the computer
Submitted: 3 months ago.
Category: Computer
Expert:  Michelle replied 3 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 3 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 3 months ago.

how old is the laptop?

Related Computer Questions