Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?
To be clear, do you mean when you click the windows key, there is no 'selection' to choose from?
Can you follow the link below for me please and follow the steps here to retrieve function?
Let me know what happens.
If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.~Franklin
Where you able to get the results you wanted or need more help?