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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I bought parables tv and a roku. I have dish Internet. My

Customer Question

I bought parables tv and a roku. I have dish Internet. My roku keeps stopping every few minutes and reloading. What can I do to make it play all the way through without stopping?
JA: How long has this been going on?
Customer: Almost ever since we got the roku, probably a couple of months now.
JA: What troubleshooting have you tried?
Customer: Nothing, because I don't know what to do.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Is there a cost for.this?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Computer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: What's the most it might cost?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Computer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: Ok, I'm getting my debit card.
Submitted: 3 months ago.
Category: Computer
Expert:  Dustin replied 3 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Lets try a test. Shut down any device using internet besides your computer.

T hen, go to this page.. What speed does it show you have?

https://fast.com/

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