Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Thank you. When was the last time you remember Eudora allowing you to copy and paste into the BCC section properly?
Also, would you like me to connect to your computer from here and work on the issue directly on screen? If so we can set this up via a secure remote assistance session. That session is guaranteed meaning if I cant help you then you will be entitled to a full refund of all fees.Otherwise, I can try and assist you via written support alone. Let me know how you'd like to begin.
Understood. Although, if you make a mistake in your Eudora database, you can wreck all your mailboxes or nicknames.
Before I suggest anything, I still need you to answer the question I asked in my last reply.
When was the last time you remember Eudora allowing you to copy and paste into the BCC section properly?
lets first make a full copy of the eudora folder, just for safety. This will help you find it
Once complete, go to the control panel, programs and features, click eudora and then click change / repair.
It should then let you repair i nstall eudora. if not, then download and install a new copy over top of your current copy
That download page has a lot of links on it, so make sure the file you download is called eudora701.exe precisely.
Once downloaded, open and install the file. That should reinstall and repair eudora over writing the settings files. Let me know if you get stuck or run into any issues.
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Ive worked with eudora since it came out. With that being said, the link below will help you request and process a refund.