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Hi, my name is ***** ***** welcome to JustAnswer!
Did you intentionally make any changes to your system or install any new software?
Okay, and if I understand correctly, Chromium was not on the machine before today, is that correct?
Edna, I see that you've requested remote assistance. It looks like your payment for that failed for some reason.
I can continue to help you over the chat. You may be contacted by customer service to resolve the payment problem.
Edna, are you still with me?
Edna did I lose you?